Privacy Policy

Last updated: August 28, 2026

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using Our Service, You may voluntarily provide Us with certain personally identifiable information that can be used to contact You, process Your order, provide customer support, or fulfill other services requested by You.

This information may include:

• Email address
• First name and last name
• Phone number, where provided
• Billing and shipping address
• City, State, Province, ZIP or Postal Code
• Order and purchase information
• Information you provide when contacting customer support
• Any other information you voluntarily provide to Us

Payment Information

When You make a purchase through the Website, payment information may be collected and processed by the payment processor or financial service provider used for the transaction.

Furora does not intentionally store complete payment card numbers or security codes on its own website servers. Payment information may be processed directly by the applicable third-party payment provider in accordance with its own privacy policy and security practices.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (IP address), browser type, browser version, pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device, mobile operating system, mobile browser type, device identifiers, IP address, and other diagnostic information.

Tracking Technologies and Cookies

We use cookies and similar technologies to help operate the Website, remember preferences, improve functionality, understand how visitors use the Website, and support security.

Cookies or Browser Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept certain cookies, some parts of the Website may not function properly.

Where required by applicable law, non-essential cookies will only be used with Your consent. Where a cookie preference or consent tool is available, You may change or withdraw Your cookie choices through that tool or through Your browser or device settings.

We may use the following categories of cookies:

• Necessary / Essential Cookies
  These cookies are necessary for the Website to function properly. They may support features such as shopping cart functionality, account authentication, checkout, security, and other essential services.
• Functionality Cookies
  These cookies allow the Website to remember choices and preferences you make, such as language or certain account preferences.
• Analytics Cookies
  Where used, these cookies help Us understand how visitors interact with the Website so that We can improve its performance, content, and user experience.
• Marketing Cookies
  Where used and where legally permitted, these cookies may help measure advertising or marketing activity and provide more relevant promotional content.

Use of Your Personal Data

Furora may use Personal Data for the following purposes:

• To provide and maintain Our Service, including operating the Website and monitoring its usage.
• To process and fulfill orders, including processing purchases, arranging delivery, providing order updates, and handling returns or refunds.
• To manage Your Account, if You create an account on the Website.
• To provide customer support, respond to questions, requests, complaints, and other communications.
• To communicate with You, including sending order confirmations, shipping updates, account notifications, security notices, and other service-related communications.
• To send marketing communications, where permitted by applicable law and, where required, with Your consent. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
• To improve Our Website and services, including analyzing usage trends, improving functionality, and understanding customer preferences.
• To prevent fraud and protect security, including detecting suspicious activity and protecting Our Website, customers, and business.
• To comply with legal obligations, respond to lawful requests, enforce Our agreements, and protect Our legal rights.
• For business purposes, including evaluating or conducting a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

Sharing Your Personal Data

We may share Personal Data only when reasonably necessary for the purposes described in this Privacy Policy or when required or permitted by applicable law.

• With Service Providers: We may share information with trusted third-party service providers that help Us operate the Website, process orders, process payments, provide shipping or delivery services, provide customer support, analyze Website usage, or perform other services on Our behalf.
• With Payment Providers: Payment information may be processed by third-party payment processors in order to complete transactions.
• With Shipping and Fulfillment Providers: Information necessary to fulfill and deliver Your order, such as Your name, shipping address, and contact information, may be shared with applicable shipping or fulfillment providers.
• For Business Transfers: Personal Data may be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, or similar transaction.
• With Affiliates: Where applicable, We may share information with companies under common ownership or control, subject to appropriate privacy protections.
• With Your Consent: We may disclose Your Personal Data for other purposes when You have provided Your consent.
• For Legal and Security Reasons: We may disclose information when reasonably necessary to comply with applicable law, protect rights or property, prevent fraud or wrongdoing, or protect the safety of individuals.

Affiliate Links and Third-Party Services

Furora may occasionally participate in affiliate marketing programs. This means that certain links on Our Website may be affiliate links, and Furora may receive a commission if You make a qualifying purchase through such a link.

Affiliate partners and other third-party websites may collect information according to their own privacy policies. We encourage You to review the privacy policy of any third-party website You visit through a link on Our Website.

Retention of Your Personal Data

Furora will retain Your Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, fulfilling orders, maintaining business records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

The length of time information is retained depends on the type of information and the purpose for which it was collected. Where possible, We may delete, aggregate, or anonymize information when it is no longer needed.

Certain information may need to be retained for longer periods when required by law or when reasonably necessary to establish, exercise, or defend legal claims.

Transfer of Your Personal Data

Your information may be processed and stored in locations where Furora, its service providers, payment processors, fulfillment providers, or other partners operate. These locations may be outside Your state, province, country, or other governmental jurisdiction.

Where required by applicable law, We will take reasonable steps to ensure that international transfers of Personal Data are subject to appropriate safeguards.

Delete Your Personal Data

You may request access to, correction of, or deletion of certain Personal Data that Furora holds about You, subject to applicable law.

If You have an Account, You may be able to update certain information through Your account settings.

You may also contact Us directly to request access to, correction of, or deletion of Your Personal Data.

Please note that We may need to retain certain information where required by law or where We have a legitimate or lawful reason to do so.

Disclosure of Your Personal Data

Business Transactions

If Furora is involved in a merger, acquisition, financing, restructuring, or sale of assets, Your Personal Data may be transferred as part of that transaction. Where required by applicable law, We will provide appropriate notice.

Law Enforcement

Under certain circumstances, Furora may be required to disclose Your Personal Data if required to do so by law or in response to valid requests from public authorities, such as courts or government agencies.

Other Legal Requirements

Furora may disclose Your Personal Data in good faith when such action is reasonably necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Furora
• Prevent or investigate possible wrongdoing
• Protect the personal safety of Users or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. Furora takes reasonable measures designed to protect Personal Data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while We strive to use commercially reasonable measures to protect Your Personal Data, We cannot guarantee its absolute security.

Children's and Minors' Privacy

Our Service is not directed to children under the age of 16, and We do not knowingly collect Personal Information from children under 16.

If You are a parent or guardian and believe that a child has provided Us with Personal Information, please contact Us. If We become aware that We have collected Personal Information from a child under 16, We will take reasonable steps to delete that information.

Some jurisdictions may provide different minimum ages for consent to the processing of Personal Information. Where applicable law requires a higher age threshold, We will comply with the requirements of that law.

Links to Other Websites

Our Service may contain links to websites or services that are not operated by Furora.

If You click on a third-party link, You will be directed to that third party's website. We strongly recommend reviewing the Privacy Policy of every website You visit.

Furora has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party websites or services.

Your Privacy Rights

Depending on where You live and subject to applicable law, You may have certain rights regarding Your Personal Data. These rights may include:

• The right to request access to Personal Data We hold about You.
• The right to request correction of inaccurate or incomplete Personal Data.
• The right to request deletion of Personal Data, subject to applicable legal exceptions.
• The right to withdraw consent where processing is based on Your consent.
• The right to object to or restrict certain types of processing where provided by applicable law.
• The right to opt out of marketing communications at any time.

To exercise an applicable privacy right, please contact Us using the information provided in the Contact Us section below.

Marketing Communications

If You subscribe to Our email communications, We may use Your email address to send newsletters, product updates, helpful information, special offers, new arrivals, and other promotional communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting Us.

Even if You opt out of marketing communications, We may still send necessary transactional or service-related communications, such as order confirmations, shipping updates, account notices, or security-related messages.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time to reflect changes to Our practices, services, technology, or legal requirements.

When We make changes, We will post the updated Privacy Policy on this page and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy become effective when they are posted on this page, unless otherwise stated.

Contact Us

If You have any questions, concerns, or requests regarding this Privacy Policy or Your Personal Data, You can contact Us: